Customer Service Administrator - Expired

Category: Marketing Services Job Type: Full Time
Career Level: Student (Graduate) Total Position: 1
Education: BBA/MBA- Business Management
Skills: Mentioned Below
Gender: No Preference Require Travel: No
Minimum Experience: Fresh Graduate Shift Timing: First Shift (Day)
Salary Range: Confidential Apply By: 7/30/2019
Job Location: Lahore

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Job Summary:
Digital Conversions Media is looking for someone who will be responsible for all operational functions and day-to-day running of the office.
Establishing and running Administrative policies and procedures in liaison with Management.

Role Description *

  • To ensure smooth operations related to matters with all the administrative tasks
  • Interact and interface with customers via emails
  • Individual will handle day to day customer issues, provide solutions, and escalate as necessary
  • Analysis of complex issues, provide detailed problem descriptions and coordinating with development
  • Focus on improving customer satisfaction
  • Work with team leads to adhere and improve support processes
  • Provide additional, valued added services to our customers
  • Work with various team members to resolve the issue reported
  • Other duties and projects as assigned
  • Developing, reviewing, and improving administrative systems, policies, and procedures.

Who You Are:

  • Trustworthy, reliable, hard-working, and willing to learn on the go
  • Excellent verbal and written communication skills
  • Strong attention to detail and excellent follow-through skills
  • Creative problem-solver
  • Ability to multi-task and remain organized in a fast paced environment
  • Ability to work in a confidential environment with limited supervision
  • Bachelor Degree In Business Administration

What the candidate will learn/gain from this experience

  • Get a chance to build great relationships with different department and heads of teams.
  • Experience in international & executive professional correspondence
  • Learn to work within budgets and time constraints
  • Develop communication skills in a professional setting
  • This is a great opportunity to learn how to assist and manage the day to day operations of an organization
  • Potential to have an impact in an international business.
  • Growth opportunities and option to have permanent role.

 

 

Click Here to apply.